Frequently Asked Questions
Everything you need to know about 4BLANC professional beauty equipment.
What is the warranty period for 4BLANC professional equipment?
All 4BLANC devices come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship from the date of purchase.
How long does domestic and international shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days, depending on customs clearance.
What is your return policy for beauty professionals?
We offer a 14-day return window for unused equipment in its original packaging. Please note that for hygiene reasons, products that have been used in a clinical or salon setting cannot be returned.
How often should I replace the filters in my 4BLANC dust collector?
For optimal performance and health safety, we recommend replacing the HEPA filter every 2 to 3 months, depending on your volume of clients and the intensity of work.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and offer flexible financing options through Klarna and Afterpay for professional equipment purchases.
Are 4BLANC products certified for professional salon use?
Yes, all our products undergo rigorous testing and carry CE and EAC certifications, ensuring they meet global safety and quality standards for the beauty industry.